Built for UK block management
Every feature designed around the real needs of managing agents, RMC directors, and their residents.
Compliance Tracking
Stay on top of every regulatory requirement across your portfolio. BlockGuardian tracks seven compliance categories — fire safety, electrical, gas safety, asbestos, lift safety, water hygiene, and estate & grounds — with statuses that update automatically based on inspection results and deadlines.
- Automated status calculation (Compliant, Due Soon, Overdue, Not Started)
- Inspection records with outcomes and certificate uploads
- Cases automatically created from failed inspections
- Asset-linked compliance items for equipment-specific tracking
- Daily digest emails with upcoming compliance deadlines
Case Management
A structured, multi-stage workflow for tracking every issue from initial report through to resolution. Cases can be scoped to estates, buildings, sub-blocks, or individual units, and linked to inspections or assets for full traceability.
- 9 workflow stages: Reported through to Closed
- Accountability tracking with 'waiting on' parties (Council, Contractor, Residents, etc.)
- Case participants with notification subscriptions
- Link cases to compliance inspections or building assets
- Full comment thread with audit history
Document Management
First-class document storage with versioning, deduplication, and secure access. Every document is linked to the entities it relates to — buildings, cases, inspections, compliance items, or assets — so you always know where to find it.
- SHA256 deduplication saves storage
- Versioned uploads with full history
- Automatic image thumbnails
- Signed URLs for secure, time-limited downloads
- Soft-delete with 365-day retention
Resident Communication
Three communication channels designed for the leasehold context: private messaging with GDPR-compliant contact restrictions, a community noticeboard for announcements, and structured polls for tenant decisions.
- 1-to-1 private messaging (members restricted to staff contacts by default)
- Community noticeboard with comments
- Polls with one-vote-per-unit enforcement
- Building or sub-block scoped polls
- Anonymous or public voting options
Asset Management
Track every physical asset in your buildings — lifts, boilers, fire alarms, CCTV, entry systems, and more. Monitor status, warranty dates, and link assets to cases and compliance items for complete lifecycle visibility.
- 12 asset categories (Lift, Boiler, Fire Alarm, CCTV, etc.)
- Status tracking (Active, Needs Attention, Out of Service, Decommissioned)
- Manufacturer, model, serial number, and warranty tracking
- Link assets to cases and compliance items
- Document attachments per asset
Audit Trail
An immutable, append-only audit log captures every action taken in the system. When auditors or directors need to know who did what and when, the answer is always one click away.
- Every create, update, delete, and state change recorded
- User identity and timestamp on every entry
- Filter by entity type, user, building, or date range
- Location hierarchy context (estate, building, sub-block, unit)
- Cannot be modified or deleted — ever
Notifications
Two channels keep everyone informed without overwhelming them. Real-time badge counts update instantly via WebSocket, while configurable daily digest emails summarise what happened since the last check.
- Real-time badges for messages, cases, noticeboard, and polls
- Daily digest email with per-category content
- User preferences: master toggle + per-category controls
- Badge counts reset when visiting each section
- 60-second fallback polling for reliability
Multi-Estate Support
Whether you manage a single block or a portfolio of estates, BlockGuardian adapts. Single-estate mode hides unnecessary hierarchy for simpler setups, while multi-estate mode gives full visibility across your entire portfolio.
- Single-estate mode for self-managing RMCs
- Multi-estate mode for managing agents
- Switch modes from account settings
- Full hierarchy: Estate → Building → Sub-Block → Unit
- Role-based access (Admin, Manager, Manager Read-Only, Member)
Ready to simplify your block management?
Start your free 45-day trial today. No credit card required.